Trust & Safety

Information

At FindPros.Online, we are committed to building a platform where customers and professionals connect with complete confidence. Trust and safety are at the heart of everything we do — from verifying professionals to protecting your payments.

Verified Professionals

Every professional on our platform goes through a vetting process. This may include:

  • Identity checks

  • License and certification verification

  • Proof of insurance (where applicable)

  • Background checks to ensure reliability

This helps you hire with peace of mind, knowing you’re choosing a trusted expert.

Reviews & Transparency

  • Customers can leave honest reviews and ratings after a job is completed.

  • Our moderation team reviews reports of unfair or abusive content.

  • Verified reviews help you make informed decisions.

Payment Security

Your payments are safe with us. We use secure third-party systems with SSL encryption and fraud prevention tools. For added safety, some payments may be held in escrow or milestones until the work is complete, ensuring fairness for both sides.

Dispute Resolution

In rare cases where things don’t go as planned, our support team provides guidance for dispute resolution. We aim to handle issues fairly and transparently to protect both customers and professionals.

Ongoing Support

Our help center and support team are always available to answer your questions. Whether it’s about a service, a professional, or a payment, we are here to assist you at every step.

 

At FindPros.Online, we believe trust is built through transparency, accountability, and secure systems. That’s why your safety will always remain our top priority.